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FAQ

Registration

Who can register with the Resident price?

Resident includes Vietnamese nationals, Permanent Residents, and legal pass/permit holders residing in Vietnam. Any participant registering under the Resident price will have to prove their status when they collect their race kit prior to the race. If a participant cannot produce the appropriate document, the participant will have to pay the difference between the Resident and Non Resident price.

During registration, will I be able to select the size for my Finisher’s T-shirt?

Finisher’s t-shirts will be available on a first-come first-served basis after the race. The running t-shirt size selection made during registration process will not be indicative of the size available for Finisher’s t-shirts.

Can I change the size of my Running T-Shirt after submitting my registration?

Change of running t-shirt size is not allowed once you have selected your preferred size and confirmed your registration.

Can I give up my race entry to someone else?

Race entries are strictly non-transferable and non-refundable.

Can I change my race category after submitting my registration?

Please refer to Clause 20 under Rules and Regulations for more information on change of running category.

Can I make changes to my particulars after submitting my registration?

No changes to particulars are allowed once registration is completed (exceptions may only be made for crucial details such as runner’s contact number/email). It is the responsibility of the runner to confirm these details before completing their registration.

Can I get a refund if I choose not to participate after registration?

Registration fees are strictly non-refundable.

How will I know if my registration has been successful?

Participants will receive a Registration Confirmation email upon successful registration. Each successfully registered participant will be allocated a unique Registration ID shown on their Registration Confirmation slip. Please contact marathon@sunriseevents.com.vn if you do not receive this Confirmation email after registration.

When does registration for the Ho Chi Minh City International Marathon 2017 end?

The Ho Chi Minh City International Marathon 2017 registrations will end on 31 October 2017 at 5.00 pm.

How much are the registration fees? Will there be any early bird discount?

Click here for registration fees and eligible discounts.

What are the modes of payment for registration?

Register online at our registration page where different modes of payments are available.

Do I need to fill up any relevant indemnity declaration form and require parental/guardian consent if I’m below the age of 18?

Yes, participants below the age of 18 are required to seek parental/guardian consent. They would need to fill out the relevant indemnity declaration forms in the online registration form failing which, the organizer reserves the right to refuse race entry to the participant.

Race

Will the participants be refunded with their money if the race is called off due to bad weather, etc?

If the race has to be cancelled due to bad weather or any unforeseen circumstances, there will be no refund made, as stated in the Rules & Regulations.

What happens if the race is called off because of bad weather or any unforeseen circumstances?

In view of the safety and well-being of the participants, the Organiser may decide to call off the race due to bad weather or any unforeseen circumstances. Participants who are on the routes will be diverted by route marshals to nearby shelter areas.

Can I give up my race entry to someone else or change my race category?

No. Race entries are strictly non-transferable.

What if I am injured during the race or otherwise unable to finish the race?

First aid stations will be located along the routes. Medical assistance will be available to attend injured participants.
However, these participants will not be issued their Finisher’s T-shirt (only applicable for Full Marathon), Finisher’s Medal.

Will I still receive the Finisher’s T-shirt, Finisher’s Medal and Finisher’s certificate after the seven (7) hour thirty (30) minutes cut off mark (only applicable for Marathon)

Marathon participants who are diverted to the shorter route will not be entitled to receive the Finisher’s T-shirt and Finisher’s Medal upon crossing the finish line.

What happens when I’m still in the midst of the race after the respective category’s cut off mark?

Participants who are unlikely to finish the race within the respective category’s cut-off times will be diverted and disqualified (‘DNF’). Details of designated diversion points along the race route, will be announced closer to event day.
Marathon (42.195KM) – 7 hours 30 minutes after last flag off
Half Marathon (21.1KM) – 4 hours after last flag off
10KM– 2 hours after last flag off
For the safety of the participants and to avoid being caught in between live traffic, participants must obey as instructed during diversion; otherwise they will be pulled off the race course immediately.

If I register for the Marathon and I can only manage to run the Half Marathon on race day, can I still get the Half Marathon’s Finisher’s Medal and Finisher’s Certificate?

No. Race category and distance are strictly non-transferable. Participants who do not complete the race category they have registered for will not be entitled for the Finisher’s Entitlements.

If I cannot make it for the race due to last minute commitments, can I get a friend to take my place?

No. Race entries are strictly non-transferable. In the interest of the runners’ well-being and safety, the Organiser strictly prohibits and strongly discourages the sale, exchange and transfer of race entries. This is because Race Bibs contain the registered runner’s medical information and emergency contacts, which is important for the medical teams to provide immediate medical assistance should an accident occur.

Can a child below the age of six take part in the Kids Dash without the company of his/her parent / guardian?

For participants of the Kids Dash aged 6 years old and below, it is compulsory for a parent / guardian* to accompany the child during the race for safety purposes, failing which, the Organiser reserves the right to refuse entry to the Participant.
*Guardians for Kids Dash have to be at least 18 years old and above.

Is there a limit to the number of people who may accompany one child?

Yes. Only one parent / guardian* issued with an identification tag** will be allowed to accompany any child aged six years and below.
*Guardians for Kids Dash have to be at least 18 years old and above.
**A wristband is provided in the race pack together with your child’s bib

What if two (or more) of my children are participating in different categories for Kids Dash but only one parent is available to attend? (E.g. One child is two years old and the other is five years old)

Only one parent / guardian* issued with an identification tag** will be allowed to accompany any child aged six years and below.
The older child/children will have to participate in the younger age group category along with his / her elder sibling(s) under the supervision of the parent / guardian*. This is only applicable if both children are six years and below.
You can also get a family member to act as the guardian* to one of your children in his/her own race category, provided that your child’s category is for kids six years and below. Please ensure that the guardian puts on the identification tag during the race.
*Guardians for Kids Dash have to be at least 18 years old and above.
**A wristband is provided in the race pack together with your child’s bib

If I miss the flag-off time of my race category, can I join another race category instead? (E.g. I signed up for the Half Marathon, but I was late, so can I take part in the 10km Race instead?)

No. Participants will be disqualified, and no timing will be provided if they do not run in the category that they have registered for. Participants who do not start within 30 minutes from their respective flag-off times will also be disqualified.

What are the age criteria for the respective race categories?

  • Participants for the Marathon (42.195km) race category must be 18 years and above as of Year 2017.
  • Participants for the Half Marathon (21.1km) must be 16 years and above as of Year 2017.
  • Participants for the 10km and 10km (Wheelchair) races must be 14 years and above as of Year 2017.
  • Participants for the Kids Dash must be 13 years and below as of Year 2017. Note to parents and guardians of Kids Dash participants.
  • For participants aged 6 years and below as of Year 2017, it is compulsory for one parent or guardian to accompany the child during the race for safety purposes, failing which, the Organizer reserves the right to refuse entry to the Participant. An identification tag will be issued to the accompanying parent OR guardian.

Will there be any bag deposit service? Do we need to pay for the service?

If you opted-in for the baggage service during your registration process, a clear plastic bag will be given to you at the Race Pack Collection. Fill in the form on the plastic bag with a waterproof marker and place your belongings inside the clear plastic bag. Drop it off at the baggage counters at the designated location near the start lines. You will be able to collect your belongings at the baggage counters near the finish line after the race.
If you didn’t opt-in for the baggage service during your registration process, you may come to the baggage counters at the designated location near the start lines to drop off your belongings. However, this service is offered on a first-come-first-serve basis and participants should come early to avoid disappointment.
This service is free of charge.

What are the available race categories?

Click here for information on race categories and registration prices.

When will the Ho Chi Minh City International Marathon be held?

The Ho Chi Minh City International Marathon will be held on Sunday, 26 November 2017 (Full Marathon/Half Marathon/10KM). The Kids Dash will be held on Saturday, 25 November 2017. Flag-off times and details of each running category will be announced on our Official Website closer to event date.

Volunteer

When will my Volunteer Captain(s) be contacting me?

Your Volunteer Captain(s) will be contacting you via WhatsApp or SMS you before the event. Please stay in touch with your captain(s) at least two (2) weeks before the event to receive the latest information and updates on the event.

Do I have to attend the Volunteer Briefing?

It is mandatory for all selected volunteer CAPTAIN to attend the Volunteer Captain Briefing and Volunteer Briefing. For selected volunteer captains who failed to do so, they will be removed from their role as a captain and be re-allocated to a volunteer crew role.
For volunteer crew, we strongly encourage all to attend the Volunteer Briefing.

When will I be able to get my volunteer allowance?

Transport allowance will be given after the end of your duty. You should alert us should you not receive your transport allowance at the end of your duty day.
In the case where the transport allowance needs to be done via bank transfer, you must provide your bank account details to us during your registration. The bank account details that you have provided should be your personal account. we will not be responsible if you have not received your allowance due to any inaccuracy of bank account details submitted. The transfer should take approximately thirty (30) working days and this does not take into consideration if the transaction is bounced due to inaccuracy of bank details provided. Any enquiry on transport allowance made two (2) weeks after the event will not be entertained.

What am I entitled to if I volunteer?

Official event volunteer T-shirt, transport allowance, electronic certificate of appreciation, refreshment and a priceless experience!

I wish to get my whole class to volunteer, is there any way I can do that without going through the website?

Yes, you can do so if your class has more than thirty (20) people. Drop us an email at marathon@sunriseevents.com.vn and we will get back to you with registration details. However, all allocation of roles is subject to availability.

I have yet to pass my 15th birthday, can I still volunteer?

Yes, you can. The minimum age requirement is 15 years old as of 15 November 2017. However, there is an age limit on certain roles and not all roles will be available for you.

When do I choose my role?

You will select your role after receiving Successful Volunteer Application Email.

What is the volunteering period?

There are a variety of roles and shifts available from 15 November 2017 to 26 November 2017.

How do I register as volunteer?

You will register by contacting marathon@sunriseevents.com.vn