FAQ

Registration
When does registration for Techcombank Ho Chi Minh City International Marathon start and end?

Registration opens on June 28, 2018. Registration online will be closed at 11:59 on November 25, 2018. Onsite registration will open during Exhibition on November 30th and December 1st, 2018 at Marathon Village (Thu Thiem new urban area) — However, onsite registration will depend on the availibility of remaining slots. We can guarantee the ticket on site.

How much are the registration fees? Will there be any early bird discount? Group discount?

Please check out our website for the registration fee for each distance as they would change for each period Early Bird, Regular, Late, and Onsite.

What are the payment methods for registration?

Payment methods include Credit/Debit card, ATM card, Payoo, ZaloPay, Cash. Techcombank’s Credit/Debit card holders will also receive 10% discount for registration.

Do I need to fill up any relevant indemnity declaration form and require parental/guardian consent if I’m below the age of 18?
  • Yes, all participants will have to fill out and sign a waiver prior to picking up their race-kits and bibs. We will provide waiver form at the Race Kit pick-up site. For those you authorize others to pick up their race kit will have to sign both the waiver and the authorization form.
  • For participants under 18, Parental Liability Waiver and Race Agreement form together with the Event Waiver.
  • All these forms can be found here.
How will I know if my registration has been successful?

After payment has been completed, you will get a conformational email and text from 123Go. If, for some reasons you don’t receive it, kindly contact 123Go hotline 1900545436 or email support@123go.vn.

Can I get a refund if I choose not to participate after registration?

No, we do not facilitate refund. However, you can transfer your registration to others by logging back to your registration on 123go portal and follow the transfer option. For support on transferring you can contact 123Go hotline 1900545436 or email support@123go.vn. Transfer fee and regulation applied as on our website.

What are the sizes for the Race apparel?

Please find event singlet size chart here.

What is iTab? How and when I will receive it?

iTab is a piece of metal that can be attached in the back of your Finisher Medal at the allocated spot. iTab will be engraved with your result time. Your iTab will be sent to the address that you provided in the registration form within 30 days after the race.

Race
When will the Techcombank Ho Chi Minh City International Marathon 2018 be held?

Our event weekend is from Friday, November 30 to Sunday, December 2, 2018. Event schedule can be found here.

What are the available race categories?

We have different distances: Full Marathon, Half Marathon, 10km, and 5km. We also have Kid’s Run. Please check out information for each category here, including date, time, course map, and benefits.

Will there be any bag drop-off and pick-up services? Do we need to pay for the service?

We will provide bag drop-off and pick-up service at no extra fee. The bags will be dropped off at the start line and picked up at the finish line.

What are the age criteria for respective race categories?
  • Full marathon: 18 and up
  • Half marathon: 16 and up
  • 10km: 14 and up
  • 5km: 11 and up
  • Kid’s run: 5 to 14
If I miss the flag-off of my race category, or if I can’t finish one category, can I join another race category instead? (E.g. I signed up for the Half Marathon, but I was late, so can I take part in the 10km Race instead? Or if I couldn’t finish 42km, can I just finish 21km and get the finisher medal for 21km?)
  • Participants will be disqualified, and no timing will be provided if they do not run in the category that they have registered for. Participants who do not start within 15 minutes from their respective flag-off times will also be disqualified.
  • If you are unable to complete the distance that you signed up, the result would show DNF (did not finish)
How many hydration stations are there on the route? What are provided at the hydration stations?
  • We will set up hydration stations every approximately 2km, with water, isotonic water, banana.
What happens when I’m still in the midst of the race after the respective category’s cut-off mark?

If you do not make the cut-off mark, race marshal or official will take your bib and pick you up on the bus back to the Finish line.

Will I still receive the Finisher’s T-shirt, Finisher’s Medal after the 8-hour cut-off time (Marathon participants)?

Full Marathon participants who do not complete within the stipulated cut-off time will not be entitled to receive the Finsiher’s T-shirt and Medal upon crossing the Finish line. Their race timings will not be recorded as they will be deemed DNF.

What happens if the race is called off because of bad weather or any unforeseen circumstances?

In view of the safety and well-being of the participants, we may decide to call off the race due to bad weather or any unforeseen circumstances. Participants who are on the routes will be diverted by route marshals to nearby shelter areas.

Will participants be refunded with their money if the race is called off due to bad weather, etc?

If the race has to be canceled due to bad weather or any unforeseen circumstances, there will be no refund made.

Welcome to the Techcombank Ho Chi Minh City International Marathon 2018

Please select your distance to register